TITLE
DuoDisk: Shield service and support notice 

Article ID: 982
Created: 6/7/85
Modified: 8/10/97
 

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TOPIC 


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DISCUSSION 


Currently, all Duodisk mechanical assemblies are NOT being made with threaded
screw holes in the bottom of the casing.

However, the first 5,000 Duodisks had those screw holes; they were used to
mount the Duodisk mechanisms to the bottom case.

If one of the original mechanisms is replaced with a new mechanism that has no
screw holes, the following parts will have to be ordered:

Part Number Description Quantity to Order

400-1604 Screw 4
415-1410 Screw 4
805-5000 Shield 1
860-0053 Washer, lock 4
860-0242 Washer 4

Whether or not the unit is covered by warranty or AppleCare, Apple will
reimburse the Level I Service Center for the parts used in this action. In
order to receive credit, please note 'Duodisk Installation' in the comments
section of the SRO form.

If the Duodisk is out of warranty and is not covered by AppleCare, the 'Other'
line in the warranty section of the SRO should be marked and 'Duodisk
Installation' should be noted.