Dear Genie customer, 

This letter serves as a notice to alert you that the current system Êyou are on
will be shutting down as of December 27, 1999.

Please be aware that it is imperative that you call us as soon as Êpossible, to
transfer your account to the new system in order to Êensure that your service
will not be interrupted. The new service will Êgive you unlimited access on a
flat monthly fee.

Although, Genie strives to provide local access to our customers, Genie Êcannot
guarantee such service.

Please make sure the number assigned to you is local to your calling Êarea to
avoid toll charges.

For customers with no local access, there may be other alternatives, Êfor an
additional fee. Plase ask for details when you call.

However, if you still have questions, we will be happy to answer them. ÊFor
technical problems you can reach us via e-mail at feedback@genie.com.

ÊYou may visit our help channel at #geniehelp on our IRC server at
Êgenie.idt.net. You can call us 24 hours a day, 7 days a week at Ê1-800-638-9636
for technical support, our customer service can be reached Êfrom 9am to 5pm
Monday through Friday, eastern time. We can be reached Êvia fax at (800)
928-1057.

Thank you, 

Genie Management